Why Online Attorney Reviews & Lawyer Ratings Matter

Online Reviews are important for Law Firms, Lawyers & Attorneys

Online Business Reviews are greatly important to all types of Businesses and something that should be a marketing priority for Business owners.

Reviews and feedback are one of the most important things consumers consider when seeking out a major purchase. This same principal is no different when potential clients are seeking out a highly recommended Attorney to assist in their legal matter.

The Attorney Review Guide is an online review and rating source for Attorneys & Law Firms. Our goal is to ease consumer friction in their search for hiring a Lawyer. The Attorney Review Guide is free to consumers to review and rate their attorneys based on their overall experience.

For some businesses, online interaction is the last in a long list of pressing items.  For others, reviews are like heading to the dentist for a root canal: You’re filled with dread when you think of them. Whatever the reason, what you don’t know will kill you, so start with a quick, do-it-yourself audit.  First, ask yourself where you would search if you were looking for your product. Check the usual search engines, blogs, online review and industry-specific sites. Remember: Losing revenue, customers, or even your business is much worse than the pain of reading negative commentary.

It’s also important to remember that fake reviews–of all three types–exist in abundance. Competitors may pose like a disgruntled customer. A business might try to plant glowing reviews. This is why more has to be done to help consumers get smart about assessing online reviews–and why you, as a business owner, have to pay close attention to what’s going on Web-wise and the actions you need to take.  This is why valid Lawyer Review Websites like Attorney Review Guide are great resources for consumers to use in their search for an Attorney.

It’s likely that every business will, at some point, get a few negative reviews–in fact, a couple of these in a large sea of good ones is often convincing evidence that on the whole, your review rating can be trusted. People generally understand that everyone makes missteps from time to time–and they are forgiving. Maybe your front-office person had a bad day. A shipment is late. Quality assurance missed something. But just like real life, it’s all in how quickly, sincerely, and effectively you work to resolve the issue.

Online reviews are one of the leading purchase influences for online shoppers. In a 2017 survey, 68% said trustworthy reviews influence their shopping decisions, while social media recommendations account for 23%. These figures prove that online reviews can influence the way a user perceives a brand — whether it’s reliable or untrustworthy.

Moreover, in an October 2017 survey, 84% of the respondents confirmed that they trust online customer reviews as much as personal recommendations. And businesses that respond to online reviews quickly get positive reputation points. For example, according to a study by Lithium, 72% of Twitter users expect a brand to respond within an hour of a negative Tweet. If the brand responds in a timely manner, 47% of respondents are more likely to recommend the brand through social media.

So, whether it’s helping purchasers with their buying decisions or making consumers feel appreciated, online Attorney reviews do matter and businesses should give importance to them.